MC
MailCull
Cull bad emails from any list — or check one.
Contact

How to reach us

Email is the fastest way to reach the MailCull team. Pick the address that matches your question and we will respond as quickly as we can.

Response within 2 business days All communication in English
Before you write in
The Help Center answers most product questions in seconds.
Account, billing, deep scan, API, and data-deletion topics each have a dedicated guide. If the answer is not there, send us a note.

Email contacts

General support
Product questions, billing, account help
[email protected]
Use this for anything related to using MailCull, subscription questions, refund requests, or general help. Include the email address on your account so we can find your records faster.
Privacy and data
Privacy requests, data subject rights
[email protected]
Use this for data-access requests, deletion requests, sub-processor questions, or any other privacy-related topic covered in the Privacy Policy.

What to include

  • The email address on your account, so we can locate the right user record.
  • A short description of what you are trying to do or what went wrong.
  • If reporting an error, the approximate time it happened and any error message you saw.
  • If a billing question, the date of the charge and any reference number from your Paddle receipt.

Please do not send sensitive information such as full credit card numbers or passwords. We never need either to help you, and our payment provider Paddle handles card details directly.